02 November 2023

How to Fix: ChatGPT Authorization Error Accessing Plugins

At this point, many of us have become familiar with various AI software and have become comfortable enough to incorporate plugins. However, some users have expressed their concerns on community platforms, reporting an "Authorization error accessing plugins" issue.

source: unsplash

How to Fix: ChatGPT Authorization Error Accessing Plugins

Plugins are incredibly useful when you aim to enhance functionality, making the collaboration of these two programs a seamless experience. So, when faced with such an error, here's a guide on how to address it.

We have been hearing this question lately:

Since this morning, when I attempt to utilize GPT-4 in conjunction with plugins, I encounter the following error: "Authorization error accessing plugins," and it disrupts any further processing.

What is the problem ?

If you've recently activated ChatGPT browser extensions, you've likely experienced their remarkable efficiency and speed in simplifying tasks. However, this newfound efficiency might be short-lived when you encounter an inability to perform any actions.

If you have only a single plugin enabled, it's relatively easy to pinpoint it as the root cause. But with multiple extensions, it becomes a guessing game to identify the culprit. So, why are your ChatGPT plugins not functioning correctly? Here are some potential reasons:

Corrupt Plugin: 

Some plugins may have issues, and if one is corrupt, it can prevent ChatGPT from generating responses. In some cases, a specific plugin being active has triggered the "Authorization error accessing plugins" issue, as reported by a user on the ChatGPT forum.

Outdated Browser:

Using an outdated browser may lead to incompatibility with the latest plugin versions, causing communication problems.

Corrupt Cache:

Corrupted cache data in your browser could interfere with its functionality and affect the performance of plugins.

Server Issues: 

Occasionally, the problem may not be with the plugin itself but with the server. If ChatGPT is at capacity or experiencing issues, the plugin may not work as expected.


Attempting to access content from a geo-restricted location can result in plugin failure, as it might be blocked. You may need to bypass geo-restrictions first to resolve this issue.

How to fix authorization error accessing

Before delving into technical troubleshooting, it's advisable to attempt the following fixes:

  • Refresh your browser.
  • Log out of your ChatGPT account and then log back in.
  • Confirm with the plugin developer that the plugin is functioning correctly.
  • Make sure your browser is running the latest version.
  • Verify that the ChatGPT service is operational by checking its status.
  • Consider waiting for a bit. Some users have reported that the plugin started working when they tried it again later.

1- Clearing Browser Cache and Cookies (For Chrome):

  • Open your Chrome browser and click on the three vertical ellipses in the top right corner.
  • Select "Settings."
  • Click on "Privacy and security," then choose "Clear browsing data."
  • Check the boxes for "Cookies and other site data" and "Cached images and files."
  • Click "Clear data."

2- Uninstall and Reinstall the ChatGPT Plugin:

  • Visit the OpenAI official website from your browser and log in to your account using your email and password.
  • Click on the "Plugins" button.
  • Navigate to the "Plugin Store."
  • In the store, go to the "Installed" tab. Locate the problematic plugin and click the "Uninstall" button.
  • Refresh ChatGPT and reinstall the plugin to check if it functions correctly.

Note: ScholarAI and chatwithPDF are among the most commonly affected plugins, experiencing the "Authorization error accessing plugins" issue.

card.featuredScholarAI logo





card.featuredChatWithPDF logo





If you haven't been able to resolve the "Authorization error accessing plugins" issue on ChatGPT, consider trying a different browser. If the problem persists, it's advisable to contact ChatGPT customer support for assistance.

Fortunately, this problem doesn't affect all ChatGPT plugins. Given the variety of extensions available, you're likely to find alternatives to any problematic ones.

If you encounter other issues with ChatGPT, such as experiencing exceptionally high demand errors, you may want to explore their ChatGPT professional version for a smoother experience.

That concludes our article. If you have any additional solutions not covered in our list, please feel free to share them in the comment section.


Discussion (20)

Michael GoughMichael Gough

Very straight-to-point article. Really worth time reading. Thank you! But tools are just the instruments for the UX designers. The knowledge of the design tools are as important as the creation of the design strategy.

Jese LeosJese Leos

Much appreciated! Glad you liked it ☺️

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